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Q: Does Moody Mare Boutique offer loyalty points, reward points, or gift certificates?A: At Moody Mare Boutique, while we do not offer loyalty points or reward points, we do provide gift certificates that can be used towards any of our exquisite items. Our gift certificates make for perfect presents, allowing recipients to choose from our curated selection of Western fashion that redefines trends. You can easily purchase gift certificates through our website, making it a convenient option for gifting stylish apparel to your loved ones. For additional details on how to acquire and redeem gift certificates, please visit our Gift Certificates page or contact our customer service team.
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Q: What payment methods do you accept at Moody Mare Boutique?A: At Moody Mare Boutique, we strive to offer a seamless and convenient shopping experience by accepting a wide range of payment methods. We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover. Additionally, we support digital wallet payments via Apple Pay and Google Pay for quick and secure transactions. For customers who prefer online payment services, we also accommodate payments through PayPal. Our goal is to redefine Western fashion trends while ensuring you have a smooth and enjoyable shopping experience with flexible payment options.
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Q: What does your Privacy Policy cover?A: Our Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service. It also informs you about your privacy rights and how the law protects you.
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Q: How can I track my order at Moody Mare Boutique?A: Look for a shipping confirmation email containing your tracking information. Or log into your account to find information about your order.
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Q: Do you allow refunds for a change of mind? If so, how long do customers have to contact you?A: Yes, Moody Mare Boutique does allow refunds for a change of mind. We understand that sometimes things just don't work out as planned. To qualify for a refund, items must be unwashed, unworn, and returned within 14 days of the ship date. Customers can initiate the return process through the Moody Mare Boutique Return Portal. This policy helps us maintain the high standards of quality and service that define our brand, while providing our customers the flexibility they need when shopping for unique Western fashion trends. If you have any questions or need assistance, our customer service team is always ready to help.
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Q: How can I track my package?A: You can track your package by looking for a shipping confirmation email containing your tracking information. Alternatively, you can log into your account to find information about your order.
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Q: Do you ship packages internationally?A: No, currently Moody Mare Boutique only ships within the United States. We are focused on providing exceptional service and timely deliveries to our U.S. customers. As we continue to grow, we may explore international shipping options in the future. In the meantime, we invite everyone to enjoy our curated selection of Western fashion within the U.S. Thank you for your understanding and support!
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Q: Where are the packages shipped from at Moody Mare Boutique?A: At Moody Mare Boutique, we take pride in offering a seamless shopping experience for our customers. All of our packages are shipped from our central warehouse located in Phoenix, Arizona. This allows us to efficiently manage inventory and ensure that your orders are processed and dispatched quickly. By centralizing our shipping operations, we're able to provide faster delivery times, so you can enjoy your Western fashion finds sooner. Our Phoenix facility is fully equipped to handle and expedite your purchases with utmost care and precision.
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Q: Where do you ship? How long does it take you to process an order before it is dispatched?A: Moody Mare Boutique is proud to offer shipping to the U.S.. . Orders are typically processed within 1-3 business days before they are dispatched. Please note that processing times may vary during peak seasons or special promotions. Once your order is processed and dispatched, you will receive a confirmation email with tracking information. If you have any specific questions regarding shipping to your location, please contact our customer service team for more details.
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Q: How do you price your postage at Moody Mare Boutique?A: At Moody Mare Boutique, we strive to make your shopping experience as seamless and transparent as possible. We use standard postage costs to ensure our customers are receiving fair and consistent pricing for all their orders. Our postage charges are determined by your location and the weight of your package, adhering to industry-standard rates. Detailed postage costs will be clearly displayed during the checkout process, so you know exactly what to expect before finalizing your purchase. Additionally, we often offer promotions on shipping, so keep an eye out for any special deals that could benefit you.
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Q: What makes Moody Mare Boutique's clothing unique compared to other Western fashion retailers?A: Moody Mare Boutique is dedicated to redefining Western fashion trends by blending traditional Western elements with modern, stylish twists. Our curated collections feature high-quality materials, meticulous craftsmanship, and exclusive designs that you won't find anywhere else. Each piece is selected with a keen eye for detail and a passion for innovation, ensuring that our customers not only wear the latest trends but also stand out with distinctive and timeless fashion. Whether you're looking for the perfect outfit for a special occasion or a unique addition to your everyday wardrobe, Moody Mare Boutique offers a refreshing take on Western fashion that combines elegance, comfort, and contemporary style.
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